Support Center

Find answers to common questions or contact our support team

Frequently Asked Questions

How do I create a new task?+
Tap on the "What needs to be done?" input field. Type your task, select priority, choose color and icon, set due date or reminder, then tap "Add Task".
What is Today's Focus?+
Today's Focus helps you prioritize by limiting your daily focus to 3 important tasks. Tap the star icon on any task to add it to your focus list.
How do I reorder my tasks?+
Press and hold the drag handle (≡) on any task card. Drag up or down to your desired position, then release. Your order saves automatically.
How does Cloud Sync work?+
Cloud Sync is an optional premium feature. Once purchased, sign in and your tasks automatically sync in real-time across all your devices.
How do I restore my purchases?+
Go to the upgrade screen and tap "Restore Purchases" at the bottom. Make sure you're signed in with the same Apple ID.
Can I change the app language?+
NeoTodo supports 8 languages. The app uses your device's language setting. Go to Settings > General > Language & Region to change it.
Is my data private and secure?+
Yes! All data is stored locally on your device by default. Cloud Sync uses encryption. We never sell your data.
How do I delete my data?+
Delete the app to remove local data. For cloud data, email support@neotodo.drtonysoft.com.

Common Issues

Tasks not syncing?

Check your internet connection and ensure you're signed in with the same account on all devices.

Notifications not working?

Go to Settings > NeoTodo > Notifications and ensure notifications are enabled.

Purchase not recognized?

Tap "Restore Purchases" in the upgrade screen. Use the same Apple ID.

App running slowly?

Try archiving old tasks. Restart the app or update to the latest version.

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App Information

Version
2.0.0
Platform
iOS / iPadOS
Languages
8
Developer
DrTony Software House